Local couple, Scott and Ginny Lillie, will open doors to the community’s first Christian Brothers Automotive on Monday, September 28th at 1751 Heritage Center Drive.
The Lillie’s are no stranger to business ownership. They owned and operated a wholesale and retail flower shop for twelve years in their hometown of Grand Rapids, Mich. before selling the business in 2007.
More recently, Scott held a position with Catholic Charities West Michigan as their Director of Community Outreach, running their food programs in eleven counties.
After learning of Christian Brothers Automotive, the Lillie’s saw a chance to jump back into business ownership with a company that shared their values. They moved their family to North Carolina to open their business.
“We’ve always loved the Wake Forest area and are excited to bring a new business to the community,” said Scott. “So often the auto care industry is painted as dishonest and we’re hoping to change that perception with our Christian Brothers.”
A car enthusiast for decades, Scott isn’t so worried about this change in industry. In fact, he feels that his combined experience as a business owner and with Catholic Charities makes Christian Brothers a perfect fit for him.
The cornerstone of Christian Brothers Automotive is quite simple: Treat others as you wish to be treated. By following this straightforward guideline, the franchise has garnered glowing reviews from consumers who once dreaded visiting a repair shop.
“Our customers know what to expect when they walk into a Christian Brothers Automotive, including a clean and comfortable waiting area, a friendly and attentive staff that is willing to go above the call of duty, and automotive technicians who understand our customers are the boss,” President and CEO Mark Carr said. “Christian Brothers Automotive has succeeded because we’ve transformed how people view the auto repair experience, and we know Scott will carry on our commitment to superior service.”
Christian Brothers Automotive is one of the nation’s leading automotive service and repair franchise systems, with more than 145 locations in 20 states. Since the first shop opening in 1982 the company has remained true to its original mission: to run an automotive repair facility based on honesty, integrity, reliability and exceptional customer service, which is still the core philosophy of Christian Brothers Automotive today.