Town introduces online bulk waste pickup request form

Town of Wake Forest News

The Town of Wake Forest now offers an online bulk waste pickup request form. Available on the Town’s website at, the form should be used by anyone wishing to schedule bulk waste pickup.

Wake Forest provides free bulk waste pickup service on Tuesdays by appointment only. Defined in the Town’s code of ordinances as “refuse weighing in excess of 75 pounds each,” bulk waste includes any item that does not fit in the Town-issued rollout garbage cart.

Examples of bulk waste pickup items include furniture, lawn mowers, swings, book shelves and bicycles.

Bulk waste must be scheduled for collection by 2 p.m. Monday. Items placed at the curb without scheduling will not be collected.

Area residents without internet access may schedule a bulk waste pickup by calling 919-435-9570. Anyone who calls after hours may leave a voicemail message. Voicemail requests for service must include the resident’s name, physical address and telephone number, along with a description of bulk waste items to be collected. Any service request that does not include the required information will not be processed.

After scheduling an appointment, residents are urged to adhere to the following bulk waste collection guidelines:

  • Place bulk waste behind the curb by 7 a.m. on your scheduled collection day.

  • Place bulk waste within six feet of the curb and at least three feet away from other collection items and obstacles, such as mailboxes, phone poles and vehicles.

  • Do not place bulk waste inside the rollout carts. 

  • Do not block the sidewalk.

Items that are not considered bulk waste include liquid paint, batteries, gasoline, oil, tires, and electronics, such as TVs, computers, printers and copiers. Residents are urged to contact a private waste hauler or visit a local landfill to dispose of these items. For a complete list of Wake County convenience centers, visit and search “convenience centers.”

In addition, household hazardous materials, such as batteries, fire extinguishers, mercury thermometers, paint, pesticides and herbicides, and propane tanks, are not considered bulk waste. Wake County has established a collection program where residents can drop off these materials for proper disposal by a certified Household Hazardous Waste contractor. The drop-off location for northern Wake County is 9037 Deponie Drive, Raleigh. For more information about Wake County’s Household Hazardous Waste program, call 919-856-7400.

For more information about Town of Wake Forest bulk waste collection, visit and search “bulk waste.”

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