Yard waste collection delays continue, Town asks for patience

Town of Wake Forest News

The Town of Wake Forest is again asking residents to be patient as crews work to collect large amounts of leaves and other yard waste along local streets and in neighborhoods throughout our community.

Crews are running behind schedule due to the large volume of leaves and because both Town vacuum trucks are out of service. The knuckleboom truck utilized to collect large limbs and logs is also out of service.

The Town’s vacuum equipment performs two primary functions: vacuuming and mulching. As leaves pass through the fan or impeller, they are ground into mulch. When items other than leaves, such as rocks, bricks, bottles, and tree limbs, attempt to pass through, the fan or motor can be damaged. One of the two vacuum trucks was damaged during vacuuming operations by sticks, rocks and other debris mixed in with leaves.

Crews are working overtime and staff from other divisions have been reassigned to assist in the collection effort.

In the meantime, officials are reminding local homeowners associations that contracted work performed by tree service companies or independent contractors will not be collected by Town crews. Instead, it is the responsibility of the contractor to remove and properly dispose of debris.

In addition, residents have the option of bagging their leaves for collection on their regular yard waste collection day.

Residents who choose not to bag their leaves are reminded to follow these tips when preparing leaves for collection:

  • Rake leaves into piles behind the curb, so they do not interfere with traffic or drainage.
  • Do not mix sticks, rocks, pine cones, limbs or other debris with loose leaves. The Town’s vacuum equipment is only designed to pick up loose leaves. Your cooperation will help prevent mechanical breakdowns and collection delays.
  • Place limbs and brush behind the curb in a pile separate from leaves. Limbs and brush larger than one inch but smaller than six inches in diameter must be no longer than six feet. Limbs and logs larger than six inches in diameter must not exceed two feet in length. Logs must not exceed 10 inches in diameter.
  • Keep brush away from other objects such as, fences, walls, water meters, utility poles, mailboxes, fire hydrants and cars.
  • Keep debris free of animal waste. Animal waste should be bagged and placed in rollout garbage carts.

The Town of Wake Forest appreciates the patience and cooperation of citizens.

Wake Forest residents can track the progress of leaf collection crews by calling the Leaf Collection Hotline at 919-435-9582. The hotline is updated each weekday morning by 8 a.m. with information concerning where crews will be working that day.

Residents can also receive waste collection updates and reminders and download collection schedules by signing up for “Waste Wizard” at www.wakeforestnc.gov/waste-wizard.aspx.

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