Direct Relations – Consumer Complaint – February 25, 2022

Consumer Statement:

Crystal from direct relations financial company (866-598-9488) called and claimed they would consolidate 2 of my credit cards (mercury and capital one) onto a new 0 percent interest Citibank Master card. On 11/22/21 I received a text telling me to activate the Citibank card, but I had never received the card or any information about it. I texted back but got no reply. Called above phone number but it is no longer in service. They charged my Mercury card $470 on 11/08/21. still working with Mercury to get it and 3 other purchases I didn’t make off my card (2 pizza places in Florida on 12/3/21 and 1 in New York city on 12/4/21) for an additional $243.65

Consumer Action Taken:

phone number 866-598-9488 is no longer in service and never received a reply via text

Date This Problem Happened: November 8, 2021

State You Live in: OH

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $713.55

Company Name: Direct Relations

Company Address:

Company Telephone Number: 866-598-9488

Website of Company: direct-relations.com


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